Refund Policy

Clear guidelines for our capital budgeting education programs and services

Refund Eligibility

At evixaripulio, we believe in the value of our capital budgeting education programs. However, we understand that sometimes circumstances change. Here's when you may be eligible for a refund:

  • Course cancellation within 14 days of enrollment for full program courses
  • Technical issues preventing access to course materials for more than 72 hours
  • Significant changes to course content or schedule that weren't communicated in advance
  • Medical emergencies or family situations that prevent course completion (documentation required)
  • Job relocation outside Canada that makes participation impossible

Please note: Refunds are not available once you've completed more than 25% of the course materials or attended more than two live sessions.

Refund Process

Getting a refund is straightforward. We've designed this process to be as simple as possible while ensuring we can help you with any concerns.

1
Submit Request
Contact our support team at info@evixaripulio.world with your enrollment details and reason for the refund request.
2
Review Period
We'll review your request within 3 business days and may reach out for additional information or documentation.
3
Decision Notification
You'll receive an email with our decision and next steps within 5 business days of your initial request.
4
Processing
Approved refunds are processed within 7-10 business days back to your original payment method.

Refund Amounts and Timeframes

Full Refunds (100%)

Available within 14 days of enrollment if you haven't accessed more than the introductory materials.

Partial Refunds (50%)

Available within 30 days if you've completed less than 25% of the course content due to qualifying circumstances.

Processing Times by Payment Method

CC
Credit Card
5-7 business days to appear on your statement
DB
Debit Card
3-5 business days to return to your account
PP
PayPal
1-3 business days to show in your PayPal balance
BT
Bank Transfer
7-10 business days depending on your bank

Special Circumstances

Corporate Enrollments

Companies enrolling multiple employees may have different refund terms based on their agreement. Contact our corporate training team for specific policies.

Scholarship Recipients

Students on partial or full scholarships should contact our financial aid office, as different terms may apply to subsidized enrollments.

Course Transfers

Instead of a refund, you might prefer transferring to a different course date or program. We can often accommodate schedule changes without additional fees.

Questions About Your Specific Situation?

Every situation is unique. If you're unsure about your refund eligibility or have special circumstances, reach out to us directly. We're here to help find a solution that works.

What's Not Covered

  • Change of mind after completing more than 25% of course materials
  • Failure to attend due to work schedule conflicts (unless emergency)
  • Technical issues on your end (internet connectivity, device compatibility)
  • Dissatisfaction with course pace or teaching style after attending multiple sessions
  • Requests made more than 60 days after course completion

We encourage all potential students to review course descriptions, prerequisites, and time commitments carefully before enrolling.

Need Help?

Email: info@evixaripulio.world
Phone: +1 (250) 590-2072
Address: 2955 Rue Saint-Dominique, Jonquière, QC G7Y 1A2, Canada

Our support team typically responds to refund inquiries within 24 hours during business days.